Five Star Commerce

Privacy Policy

Last Updated: February 16, 2026

Five Star Commerce (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or otherwise interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

Full name
Email address
Phone number
Company name
Billing information
Payment details
Any information submitted through forms, scheduling tools, onboarding documents, or service agreements

B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring website
Cookie and tracking data

C. Information from Third Parties

We may receive information from:

Advertising platforms
Analytics providers
Scheduling or CRM tools
Payment processors

2. How We Use Your Information

We use your information to:

Provide and manage our services
Process payments and send invoices
Respond to inquiries
Send onboarding materials
Deliver service-related communications
Improve our website and services
Prevent fraud and protect our business
Comply with legal obligations

3. Marketing Communications

If you provide your email address or contact information, we may send you:

Newsletters
Educational content
Service updates
Promotional offers
Announcements about new services

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at:

customerservice@fivestarcommerce.com

Please note that even if you opt out of marketing emails, we may still send transactional or service-related communications.

4. Advertising & Retargeting

We may use your personal information, including your email address, to:

Create custom or matched audiences
Build lookalike audiences
Deliver targeted advertising
Measure advertising performance

This may include uploading encrypted or hashed contact information to advertising platforms such as:

Google Ads
Microsoft Advertising
Meta (Facebook & Instagram)
LinkedIn
Other similar advertising services

These platforms may match your information with user accounts to display relevant advertisements.

We only use contact information for advertising in accordance with applicable laws and platform requirements.

You may request that we stop using your information for targeted advertising by contacting:

customerservice@fivestarcommerce.com

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

Analyze website traffic
Improve user experience
Track advertising performance
Deliver remarketing ads

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We may use tools such as:

Google Analytics
Google Ads tracking
Microsoft Ads tracking
Meta Pixel
Other analytics or advertising tools

6. How We Share Information

We do not sell personal information.

We may share your information with:

Payment processors
CRM and scheduling platforms
Advertising platforms
Analytics providers
Service providers assisting with operations
Legal authorities when required

These third parties are permitted to use your information only for the purposes for which it was disclosed.

7. Data Retention

We retain personal information for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate data
Request deletion of your data
Request restriction of certain processing
Opt out of targeted advertising
Withdraw consent

To exercise these rights, contact:

customerservice@fivestarcommerce.com

We may verify your identity before responding to requests.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

By using our services, you consent to this transfer.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website or services after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy, please contact us:

Five Star Commerce
280 West Center Street
Orem, Utah 84057
customerservice@fivestarcommerce.com